MrPunter Privacy Policy
At MrPunter Online Casino, we are deeply committed to protecting your personal data and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share information about you when you access our website at mrpunter.com, create an account, or use any of our services. We encourage you to read this document carefully before completing your MrPunter casino registration or logging in via the MrPunter login page. By using our platform, you agree to the practices described herein.
Who We Are
MrPunter Online Casino is operated by Adonio N.V., a company incorporated in Curaçao with company number 156480. We hold a valid Curaçao gaming licence and operate in accordance with applicable data protection laws. We act as the data controller in respect of the personal information you provide to us. If you have any questions about our MrPunter Casino data practices, you may contact us at support@mrpunter.com.
Information We Collect
When you interact with our Mr Punter platform — whether registering, logging in, depositing, or playing — we may collect the following categories of personal data:
Personal Identification Data
- Full name, date of birth, and nationality
- Email address, phone number, and residential address
- Government-issued identification documents for KYC verification
- Username and password used for the MrPunter login process
Financial and Transaction Data
- Payment method details (card numbers, bank details, e-wallet information)
- Deposit and withdrawal history, including cryptocurrency transactions
- Details of bonuses claimed, including any MrPunter no deposit bonus or MrPunter promo code used
Technical and Usage Data
- IP address, browser type, and operating system
- Pages visited, time spent on our site, and in-game behaviour
- Device information, including whether you access us via a mobile browser (we do not offer a dedicated MrPunter app or MrPunter app download, but our site is fully mobile-optimised)
- Cookies and similar tracking technologies (see our Cookie section below)
How We Use Your Information
We at MrPunter Casino use the personal data we collect for the following lawful purposes:
- Account management: To facilitate your Mr Punter casino registration, manage your account, and process your MrPunter casino login securely
- Service delivery: To provide access to our 8,000+ games, sportsbook, live betting, and other features available on the MrPunter online casino
- Payments processing: To handle deposits and withdrawals across all supported payment methods, including cards, bank transfer, MiFinity, and cryptocurrencies
- Bonus administration: To apply and track any MrPunter bonus, Mr Punter promo code, or promotional offer you have opted into
- Legal compliance: To fulfil our obligations under anti-money laundering (AML) laws, Know Your Customer (KYC) requirements, and our Curaçao gaming licence conditions
- Responsible gambling: To monitor gaming behaviour and apply safeguards where we detect signs of problem gambling
- Marketing: To send you relevant promotions if you have opted in — you may withdraw consent at any time
- Customer support: To respond to queries submitted via live chat or email at support@mrpunter.com
Cookies and Tracking Technologies
Our Mr Punter casino website uses cookies and similar technologies to improve your experience, remember your preferences, and analyse site traffic. Cookies allow us to keep you logged in during your session and ensure the site functions correctly across devices. You may manage or disable cookies through your browser settings; however, please note that doing so may affect certain features of our platform. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
How We Share Your Information
We do not sell your personal data to third parties. However, at MrPunter Online Casino, we may share your information with:
- Payment processors and financial institutions to facilitate secure transactions
- Game providers such as Pragmatic Play, Hacksaw Gaming, Spinomenal, and others who power our gaming content
- Regulatory and law enforcement authorities when required by applicable law or our Curaçao licence conditions
- Identity verification and KYC providers who assist us in verifying player identity
- Technical service providers who support the operation and security of our platform
All third parties with whom we share data are contractually obligated to protect it and use it only for the specified purpose.
Data Retention
We retain your personal data for as long as your account remains active and for a further period as required by applicable law — typically five to seven years following account closure. This is necessary to comply with our legal, regulatory, and anti-fraud obligations. After this period, we securely delete or anonymise your data.
Your Rights
Depending on your jurisdiction, you may have the following rights in relation to your personal data held by our MrPunter Online Casino:
- Right of access: You may request a copy of the data we hold about you
- Right to rectification: You may ask us to correct inaccurate or incomplete data
- Right to erasure: In certain circumstances, you may request that we delete your personal data
- Right to restriction: You may ask us to limit how we process your data
- Right to data portability: You may request your data in a structured, machine-readable format
- Right to object: You may object to processing based on our legitimate interests or for direct marketing purposes
- Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please contact us directly at support@mrpunter.com. We will respond within 30 days of receiving your request.
Security Measures
We take the security of your personal data seriously. Our MrPunter Casino platform employs industry-standard SSL encryption, secure payment gateways, and strict access controls to protect your information from unauthorised access, disclosure, alteration, or destruction. We regularly review and update our security procedures to maintain a high standard of data protection.
Restricted Countries
We do not knowingly collect data from individuals residing in countries where our services are restricted. These include, but are not limited to, the United States, Russia, Ukraine, Sweden, Denmark, and several others listed in our Terms and Conditions. If we discover that data has been collected from a restricted jurisdiction, we will delete it promptly and close the associated account.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the effective date and notify registered players via email or an on-site notice. We encourage you to review this page periodically to stay informed about how we are protecting your information. Your continued use of Mr Punter gambling services following any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data at MrPunter Online Casino, please do not hesitate to reach out to our team. We are available 24/7 via live chat on-site or by email at support@mrpunter.com. We are committed to resolving any privacy concerns promptly and transparently.
Content updated: July 23, 2026